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Store Terms of Sale

Terms that apply when you purchase products through naibl store on store.naibl.ca.

Last updated July 27, 2026

For customer service please click here.

Scope

These Store Terms of Sale apply to purchases made through store.naibl.ca. They supplement our Terms and Privacy Policy.

Orders and pricing

  • All prices are shown in USD unless otherwise stated. Additional import duties or taxes may be assessed at the border (including for Canadian addresses) unless disclosed otherwise at checkout.
  • We may correct pricing errors before accepting an order.
  • An order is confirmed after successful payment through Stripe.
  • Product images and descriptions are provided in good faith; minor variations may occur.
  • Import duties, taxes, and brokerage fees on international and Canadian inbound dropship parcels are the customer's responsibility unless we collect GST/HST at checkout and ship Delivered Duty Paid.

Payment

Payments are processed by Stripe. We do not store full card numbers on our servers. By completing checkout, you authorize the charge for the order total displayed.

Shipping and delivery

You will receive shipment and tracking information once your order ships.

Delivery terms are described in our Shipping Policy. Risk of loss passes to you upon delivery to the carrier for your address, except where prohibited by applicable consumer law.

Returns and refunds

Change-of-mind sales are final. Refunds or replacements apply for defective / materially different goods and for late delivery beyond 30 days of the promised date, as required by applicable consumer law.

See our Returns & Refunds Policy for full details. Nothing in these Terms limits mandatory consumer rights under the laws of the Province of Ontario and the federal laws of Canada or the laws of your place of residence.

Limitation of liability

To the fullest extent permitted by law, our total liability for any store order is limited to the amount you paid for that order. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the minimum extent permitted by law.

Contact

For order questions, email your order number to info@naibl.ca.

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